Please be aware that there may be extra customs fees due to the policy of different countries. We will try our best to choose the best shipping solution we can find so as to avoid customs. However, follow the local regulation of customs duties, backers need to take care of it by themselves when you receive the package.

When we send the package, the tracking number will be sent to the mailbox you used when you purchased. Please check whether the mailbox is filled in correctly. If it is wrong, please contact our Customer Service Team to check the tracking number.

After we send the package, check the tracking number in the mailbox you used to purchase. And check your package information on this website：https://www.17track.net/zh-cn

YES. STORM² can easily satisfy the needs of travelers and digital nomads with a powerful 25600mAh / 93.5Wh battery capacity which is Airline Safe for Flying.

STORM² can fast-charge any electronic device anytime & anywhere via the two USB Type-C & one USB A ports. It also provides a DC port that features adjustable voltage (3.3-25.2V) for different charging needs,

SHARGEEK provides warranty service of one year for all products. All SHARGEEK products only replace without repair.We apologize in advance for whatever inconvenience your SHARGEEK purchase may have caused. If you have any questions, please contact: info@shargeek.com

More details please refer to Warranty Policy